Do I need to refrigerate my products after I receive them?
No, just keep them stored at room temperature until you are ready to eat them! Placing them in the refrigerator or freezer will discolor the product and may affect the quality.
Can I order Chocolate Pizazz products for my business?
Yes, you may order online, you can email us your specific requirements or you can call us. We would love to help you. Our products are perfect for corporate gift giving. Just place your order on line, give us a call or email us and we will take care of the rest!
Can I order Chocolate Pizazz products and pick them up in the store?
Yes, any of our products can be ordered by telephone, email, or internet and picked up in our store. Our store hours are posted on the bottom of our website.
Do you do local deliveries?
Yes, we deliver all over Houston. The delivery charge is $20.00 within Beltway 8.
Can I order Chocolate Pizazz products during warm weather months?
Yes, when placing an order during the months of May – September or where the temperature is over 75 degrees, all orders must be shipped with cold packs. There is an additional charge and all deliveries will be sent by FedEx for next day delivery. During the summer months, we may elect to not ship over the weekend for Monday delivery. Because of the low melting point of chocolate, we cannot guarantee that the chocolate will not be melted if it is not shipped for next day delivery during warm weather.
Can I ship to multiple addresses?
Yes! When you check out, you’ll be able to pick different addresses for different products purchased.
Do any of the Chocolate Pizazz products contain nuts?
Yes, some of the Chocolate Pizazz products contain almonds, pecans, and peanuts and all may contain traces of tree nut or peanuts.
Does Chocolate Pizazz take special requests?
Yes, call or email us with your specific requests. We would be happy to help you. For example, if you would like all of your Chocolate Pizazz products made with dark chocolate, we would be happy to do that for you.
Does Chocolate Pizazz collect sales tax?
Chocolate Pizazz collects sales tax only for shipments within the state of Texas. Shipments to other states are tax-free.
Can you ship to P. O. Boxes?
No, unfortunately we are not able to deliver to P. O. boxes because FedEx does not deliver to P. O. Boxes.
Where do you ship?
We ship anywhere in the entire continental United States via FedEx. Deliveries within the Sam Houston Tollway in Houston are by a courier service. Deliveries outside the tollway may be made either by courier or shipment by FedEx.
How much does shipping cost?
Our website will calculate the cost to ship your order based on the cost of the order. Shipping cost will be determined before you place your order. If an incorrect address is given, there is an additional $15.00 rerouting fee charged by FedEx.
How long does it take to process my order and ship it?
It takes approximately 1 to 2 business days to process your order and ship it during the non-holiday season. Please allow 2 to 4 business days for processing during the month of December. In addition, shipping via FedEx generally takes 1 to 4 days, depending on the recipient address and the shipping method selected.